Insights

Perspectives on the COO agenda, operating effectiveness, growth and execution.

Latest perspectives

Fractional Coo

When Does a Growing Business Need a Fractional COO?

Growth should create opportunity. But inside a growing business, it can also create friction.

Operational Performance

What Should a COO Really Look for in the P&L?

A profit and loss statement shows financial performance. For a COO, its real value is in the questions it raises about how the business operates.

Operating Model

Five Signs Your Operating Model Hasn't Kept Up With Your Business

A business can outgrow the way it works long before anyone changes its organisation chart. The signs usually appear in everyday decisions, handovers and delivery.